1. Why use a Broker when the high street is full of lenders?
Brokers specialise in finding mortgages for clients who may have difficulty getting a mortgage from a traditional bank or building society. We have schemes to suit people that have mortgage arrears, credit problems, no proof of income, unusual properties and hundreds of other situations that might cause banks to say 'no'. Whatever your circumstances we can normally find a mortgage to suit you.

2. How much will it cost to arrange
You may incur some or all of the principal transaction costs described below when taking out a mortgage with us. Full details of costs will be provided with your mortgage quotation.
If you are re-mortgaging there may be redemption charges or other fees payable on redemption of your current mortgage. It is important that you are aware of these costs and have considered them fully before proceeding with a new advance. If you are re-mortgaging and any of the funds raised are being used to repay or consolidate existing unsecured debt then you should be aware that these will now be secured by way of a first charge on your property and you may pay more over the long term. If your payments lapse then your home maybe at risk.

3. Legal Fees
You may need to instruct a solicitor to act on your behalf and you will be responsible for paying their costs.

4. Arrangement Fee
We may charge you an arrangement fee which will be deducted from the mortgage advance. This payment is for the time we spend researching the market, giving advice and for the administration involved in submitting the application to the appropriate lender on your behalf and ensuring the transaction is completed to suit your requirements. Any fee payable will be notified to you in advance of any chargeable work taking place and will be subject to a separate agreement.

5. What about Insurance?
A mortgage is one of the largest financial commitments that most people take out. It therefore makes sense to ensure that you have adequate protection in case things go wrong.

6. Would your family's home be protected if something happened to you?
We will tell you if your mortgage is conditional upon arranging any insurance policy. We are able to offer the following insurance plans:

• Payment Protection Plans
• Life Insurance
• Buildings Insurance
• Help to secure your future by getting the right advice.

7. What information will you need?
As we proceed with your enquiry we will provide you with a detailed quotation relevant to your mortgage needs. During our initial call with you we will complete a detailed mortgage questionnaire so that we can give you appropriate advice on your mortgage and related products. Once we have made our recommendations to you we will confirm our advice in writing. Details of your mortgage will also be confirmed in your lender's formal offer.

8. How long do I have to repay my mortgage?
We can arrange mortgages over terms from 5 to 30 years.
We do not recommend that your mortgage continues beyond your intended retirement date unless you have adequate income to continue to meet your mortgage commitments in retirement.

9. Can I get payment protection?
Our payment protection plan offers a simple and effective way to protect your monthly repayments and give you peace of mind.

10. How do I repay my mortgage?
Unless you request otherwise we will arrange a repayment mortgage for you.

Repayment
Part of the monthly payment pays off the interest on your mortgage and the balance of your monthly payment pays off part of the capital of your mortgage. The monthly payments will first go towards paying the interest and then towards paying off the capital. With this arrangement you are guaranteed to repay the loan in full by the end of your mortgage term, provided that you have maintained your repayments in full.

Interest Only
The monthly payment covers only the interest on the mortgage no reduction is made in the capital outstanding. With this option the whole of the mortgage will remain outstanding at the end of the mortgage term. It is important that in the case of an interest only mortgage you put in place a suitable repayment vehicle such as an endowment policy, ISA or pension. If you wish to go ahead on an interest only basis we recommend that you approach an Independent Financial Advisor to help you select an appropriate repayment vehicle.

Personal Accounts Frequently Asked Questions
What is an Openet Personal account?
It’s an investment account where you can regular investment in Openet Plc.

What are the benefits?
You benefit from interest free loans, credit facilities together with a range of discounted services offered by Openet Plc.

How can I open an account?
By completing an application form and supplying the following:

1. 1 x photographic proof of ID
2. 1 x proof of address.
3. Minimum investment of £500
4. Monthly standing order minimum of £100.

Does my investment earn any interest?
Yes your investment earn interest which is payable annually.

How much can I borrow?
You can generally borrow two times your account balance up to a maximum of £20,000 subject to our terms and conditions.

How long must I invest before I can borrow?
You can apply for a loan or credit facilities once you have made 6 consecutive monthly payments into your account.

Can I with draw any of my investment?
Yes as long as you account does not fall below the minimum balance required. Written notice of 30 days will be required.

What about if I want to close my account?
Written notice of 30 days will be required.

Business Accounts Frequently Asked Questions
1. What is an Openet Business Account?
It’s a Business investment account where businesses can regular investment in Openet Plc.

2. What are the benefits?
You benefit from interest free loans, credit facilities together with a range of discounted services offered by Openet Plc.

3. How can I open an account?
By completing an application form and supplying the following:
1. 1 x photographic proof of ID
2. 1 x proof of address.
3. If applicable company documentation.
4. Minimum investment of £1000
5. Monthly standing order minimum of £250.

4. Does my investment earn any interest?
Yes your investment earn interest which is payable annually.

5. How much can I borrow?
You can generally borrow two times your account balance up to a maximum of £20,000 subject to our terms and conditions.

6. How long must I invest before I can borrow?
You can apply for a loan or credit facilities once you have made 6 consecutive monthly payments into your account.

7. Can I with draw any of my investment?
Yes as long as you account does not fall below the minimum balance required. Written notice of 30 days will be required.

8. What about if I want to close my account?
Written notice of 30 days will be required.